Service Head - Electric Vehicle Dealership (XPeng Jabodetabek)

Erajaya · 📍 Jakarta Raya · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 30000000 - 50000000
Erajaya is seeking a highly motivated and experienced Service Head to lead our Electric Vehicle Dealership in Jabodetabek. This role is crucial in ensuring that our customers receive the best service and support for their XPeng vehicles. The ideal candidate will have a strong background in automotive service and a passion for electric vehicles.

📋 Tanggung Jawab Pekerjaan

Overseeing the daily operations of the dealership, ensuring high levels of customer satisfaction and service quality.,Managing a team of service technicians and ensuring they are properly trained and equipped to handle XPeng vehicles.,Developing and implementing service strategies to enhance the dealership's reputation and customer loyalty.,Ensuring compliance with all relevant regulations and standards for automotive service.,Conducting regular inspections and maintenance of vehicles to prevent any potential issues.,Providing technical support to customers and addressing any concerns or complaints promptly.,Collaborating with other departments to ensure seamless integration of service activities with sales and marketing efforts.

🎓 Kualifikasi & Syarat

Bachelor's degree in Automotive Engineering, Mechanical Engineering, or a related field.,Minimum of 5 years of experience in automotive service, with a focus on electric vehicles.,Strong leadership and management skills, with the ability to motivate and inspire a team.,Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.,Proficiency in using automotive service software and tools.,Knowledge of XPeng vehicles and their specific service requirements.,Certifications in automotive service and electric vehicle technology are a plus.

🛠️ Keahlian

Automotive service and repairElectric vehicle technologyTeam leadership and managementCustomer service and relationship managementTechnical problem-solvingRegulatory complianceSoftware proficiency
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